Policy

Refund Policy

If the product is a quality issue and has already been returned to us. We will issue a refund. And within 30 days of receiving the product.

Return Policy

The item must be unused and in the original packaging with LOT numbers visible.
If an item is returned in a condition different from how it was received only a partial refund may be issued.

Shipping Policy


Thank you for choosing Ichanger! We are committed to providing you with a high-quality shopping experience, including fast and reliable delivery services. Here is our transportation policy:
1. Transportation mode
We offer multiple modes of transportation to meet your needs, including:
Standard express delivery: [specify the delivery time range of standard express delivery, for example: usually 3-7 working days for delivery]
Urgent express delivery: [specify the delivery time range of urgent express delivery, for example: usually 1-3 working days for delivery]
2. Freight charges
Product price, free shipping.
3. Delivery scope
Our current delivery range covers countries in Asia, Europe, and America, with additional shipping fees required for other remote countries.
4. Order processing time
Process your order and arrange shipment within 24 hours from Monday to Friday working days/1-2 working days after receiving the order (excluding holidays).
5. Logistics tracking
After shipment, we will provide you with the shipping number to check the status of your order.
6. Sign for receipt
Please carefully check if the package is intact before signing for it.
If any damage or loss is found in the package, please refuse to sign for it and immediately contact our customer service team.
After signing for the goods, if you find any damage or missing items, please contact our customer service team within 24 hours of signing for us to handle it as soon as possible.
7. Contact Us
If you have any questions about our transportation policy, please feel free to contact us through the following methods
We will serve you wholeheartedly!
Ichanger reserves the right of final interpretation of this transportation policy.