Refund policy
Refund and Return Policy
Thank you for choosing Ichanger! We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with the purchased product, you can apply for a return and refund. Here is our refund and return policy:
1、 Return conditions
You can apply for a return within 7 days after receiving the product, provided that:
The product has not been used, installed, and remains in its original state, original packaging, and complete accessories.
Returns caused by product defects, damage, or discrepancies with the description.
2、 Refund process
Please contact us through the following methods to submit a return request:
E-mail: ichangervinylwrap@outlook.com
Phone: 0086 13715009879
We will review your application within one working day.
After the review is approved, we will provide you with a return address.
Please return the goods to the designated address and keep the tracking number.
After receiving the return and confirming its accuracy, we will process the refund for you within 3 working days.
3、 Refund method
The refund will be returned according to your original payment method. For example, if you pay with a credit card, the refund will be returned to your credit card account.
4、 Freight charges
We will bear the round-trip shipping cost for returns caused by product defects, damages, or discrepancies with the description.
For returns not caused by product quality issues, you will be responsible for the shipping cost of the returned goods.
5、 Other
Ichanger reserves the right of final interpretation of this policy.
We suggest that you contact our customer service team before returning the product to ensure that you understand the return process and avoid unnecessary trouble.
Please provide the order number when returning the item so that we can process your refund request more quickly.
We are committed to providing you with high-quality customer service. If you have any questions or need assistance, please feel free to contact us at any time.
Ichanger Customer Service Team